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	<title>Rick Whitney</title>
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	<description>Digital Strategy : User Experience : Blogger Wannabe</description>
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		<title>Top 10 Books About User Experience and Interaction Design</title>
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		<pubDate>Mon, 18 Mar 2013 18:24:58 +0000</pubDate>
		<dc:creator>rickwhitney</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Interaction Design]]></category>
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		<description><![CDATA[I&#8217;ve decided that one of the all-time lazy but effective things to do when you are neglecting your blog is to come up with a Top 10 list.   You see these everyday on Mashable and from Twitterers (is that even a word) you follow, so I said to myself, &#8220;Self, why don&#8217;t you do [...]]]></description>
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		<title>The Customer-Centered Organization</title>
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		<pubDate>Tue, 17 Apr 2012 18:54:05 +0000</pubDate>
		<dc:creator>rickwhitney</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Digital Strategy]]></category>
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		<guid isPermaLink="false">http://www.rickwhitney.com/?p=304</guid>
		<description><![CDATA[Hello Dear Reader.  It&#8217;s been a while.  The &#8220;new&#8221; job (eight months now) has kept me busy, and I want to share a little insight about what I&#8217;ve been up to, and what I&#8217;ve been using all my brain juice on these days. &#160; In case you haven&#8217;t heard, the customer is changing, and the [...]]]></description>
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		<title>The Axe Story</title>
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		<pubDate>Thu, 15 Dec 2011 18:04:03 +0000</pubDate>
		<dc:creator>rickwhitney</dc:creator>
				<category><![CDATA[Collaboration]]></category>
		<category><![CDATA[Social Media]]></category>

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		<description><![CDATA[I just realized that I never really shared one of my favorite social collaboration stories.  Shame on me. Last year, I spoke at the Outdoor Industry Retailers Winter Market.  For an outdoor gear junkie like me, this was Nirvana.  When I&#8217;m not doing my work thing, and falling painfully behind on my blogging, I am [...]]]></description>
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